Training modules for social housing services
Constantly Learning offers training packages for the community housing sector and any other parties interested in the delivery of high-quality social housing services.
All Constantly Learning training for social housing services is underpinned by our understanding of the great importance of the social landlord role and the complex balance of responsibilities it holds in relation to tenant needs, organisational sustainability, and community wellbeing.
Modules for social housing services include content specific to the social landlord role (e.g., managing tenancy breaches) and/or general content that is relevant to any human services setting (e.g., trauma informed practices).
Constantly Learning sessions facilitate reflective practice, critical engagement, creative and purposive planning, and practical knowledge. This is informed by our direct practice knowledge, diverse lived experiences, and contemporary research.
Training packages can be created using ready-made modules, as listed below, and/or get in touch to discuss a package to meet your specific needs.
“Lived experiences were tied with honesty and the reality that there are many learnings along the way. Very approachable manner and well-designed facilitation.”
Ready-made modules:
Social Landlord Foundations:
Demystifying affordable housing
LO: Awareness of the factors that influence housing access and affordability in Australia, including the role of Social and Affordable Housing programs.
What is a social landlord?
LO: Understand the social housing landlord role in sustaining tenancies, maximising tenant opportunities, and contributing to strong communities.
Home through a social justice lens
LO: Understand how housing and home are experienced differently, and how social housing can contribute to social justice.
Modules are loosely themed under Social Landlord Foundations, Sustainable Tenancies, Tenant Rights & Opportunities, and Staff Wellbeing. Each module addresses one core learning objective (LO).
A typical training package consists of one hour for group processes (warm up - closing reflections) along with one module per additional hour of session time. Modules can be combined and adapted to suit your needs.
Sustainable Tenancies:
Tenant Rights & Opportunities:
Listening well
LO: Develop listening practices that support connection, understanding, and collaboration.
Responding to feedback
LO: Identify opportunities to strengthen values-led social housing.
Staff Wellbeing:
Reflecting on practice
LO: Develop practices that support continuous improvement and sustainable work.
Balancing boundaries
LO: Identify opportunities to use healthy boundaries to support high quality, effective, and sustainable social landlord services.
Values-led wellbeing & resilience
LO: Develop practices that support collective and personal wellbeing and resilience.